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Job openings for customer care executive in lower parel mumbai

Customer Care Executive

Mumbai, Lower Parel


Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Experience 1 - 5 Years
Salary 1 Lac 50 Thousand To 2 Lac 50 Thousand P.A.
Industry Front Office / Reception / Computer Operator / Assistant
Qualification Other Bachelor Degree
Key Skills Customer Care Voice Process Voice Support walk in

About Company

Contact Person Pallavi Mehroliya
Mobile 9140434355
Email ID hrdcareerchoice14@gmai.com



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